FAQ's
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FAQs Portable Oxygen Concentrators
Portable oxygen concentrators (POCs) are devices used to provide oxygen therapy for patients in need of more oxygen than what is available in ambient air. These devices work by filtering the oxygen from the air to provide supplemental oxygen as needed. Portable oxygen concentrators are smaller and lighter than home oxygen concentrators and are designed to be easily carried while on the go. Portable oxygen concentrators can be plugged into an AC outlet at home, in a DC outlet in the car, or cord-free with a battery. All of the POCs that we carry are FAA-approved for use on airplanes.
Portable oxygen concentrators are comparatively less dangerous than traditional oxygen concentrators as they do not have any issues with rupturing. Moreover, portable oxygen concentrators provide a constant flow of oxygen and do not require you to replace an oxygen tank. Lastly, the increased mobility because the patient can receive oxygen without carrying around a tank.
Portability, lightweight, and easy to use, portable oxygen concentrators are quickly replacing the dated oxygen tank models. And, as they continue to become smaller and smaller, they are gaining more and more popularity.
Portable oxygen concentrators offer two types of oxygen delivery mechanisms: Pulse dose and Continuous-flow.
Pulse Dose:
Pulse dose settings deliver oxygen only when the patient inhales and stops when the patient exhales. This allows for less effort on your portable oxygen concentrator, thus reducing battery usage compared to the continuous flow mode. This pulse dose option is not available in home oxygen concentrators but is available in all portable O2 concentrators. Smaller POCs (under 6 lbs. in weight) tend to be pulse dose-only. Note: Your prescription will need to state your pulse dose setting
Continuous Flow:
delivers a constant rate of oxygen regardless of inhalation or exhalation. POCs can be hooked up to PAP machines in this mode. Since oxygen is continually flowing, the POC uses more battery power. Because portable O2 concentrators capable of continuous flow may be bigger, they tend to allow for higher oxygen demands. Note: Not all POCs have continuous mode.
The majority of oxygen concentrators are made while keeping durability in mind as these machines tend to deliver oxygen therapy during time of travelling or accomplishing daily activities. A portable oxygen concentrator typically lasts about 5-7 years.
There are five key factors to choosing the right portable oxygen concentrator:
Prescription:
Your prescription will determine whether you need a pulse dose or continuous flow mode.
Weight:
Pulse dose-only machines tend to be lighter whereas continuous flow machines are heavier but allow for greater oxygen demand.
Battery duration:
Higher prescribed pulse dose or continuous flow settings will drain the battery quicker.
Battery options:
If you want to travel and stay active, consider extra batteries or extended battery options.
Mobility accessories:
Some portable oxygen concentrators have backpack or travel cart options for added mobility.
It is possible to reclaim your life and independence with a lightweight, easy-to-use portable oxygen concentrator. If you are unsure which product best meets your needs, our team can answer questions and help walk you through your options.
More and more people want to go mobile for their oxygen therapy because of the flexibility and freedom that these units will offer. The latest technologies available in portable oxygen concentrators can make your life so much more comfortable and boost your confidence during your everyday activities. Portable oxygen concentrators, without the inconvenience of conventional oxygen tanks, deliver an infinite supply of oxygen.
Philips Respironics, Inogen One, and Caire are included in the many authentic, highly valued brands you might enjoy. Our large variety of portable oxygen concentrators for sale is sure to satisfy your needs. We offer the most popular, compact, lightweight units that are ideal for an on-the-go lifestyle. With all the accessories you need, plus excellent warranties and customer service, The Oxygen Concentrator Supplies Shop has made it more convenient to buy a portable oxygen concentrator online.
General FAQs
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.
Add extra product information, such as size guYou may return most new, unopened items within 30 days of delivery with receipt and original packaging for a refund. We’ll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.) Once a label is created for your order a restocking fee will be charged for any cancellation. Help Medical Supplies will NOT accept returns on any hygienic items.des or technical data.
Help Medical Supplies1 Ellis St Unit 1153 Staten Island, NY 10307
It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.
Subscriptions can be managed two ways. (1) You can create an account with us. When you log in to your account, you will see a “Manage Subscription” button on your account home page. From there, you can cancel, pause, or edit your subscription. (2) If you do not want to create an account, you can reach out to our customer support team to help you manage your subscription. We can help you make any changes either over the phone, or we can send you a link to your subscription where you can cancel, pause, or edit it yourself.
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Our business hours are Monday-Friday 11:00 am- 7:00 pm. You can contact us through our customer service line at 855- 435-7144. You can also contact us through our email address at info@helpmedicalsupplies.com.
Some products require a prescription; Give us a call at 855- 435-7144 and we will assist you with any questions you may have regarding the documentation you may need.
Yes, we do. Brand new medical equipment can be very costly. We are sensitive to this problem and have slightly used equipment, demonstration equipment, and refurbished equipment that can be much more affordable. All of this equipment goes through a stringent recertification and cleaning process.
You can contact us through our contact page! We will be happy to assist you.